Return & Refund Policy

Last updated: September 1, 2025

Thank you for shopping with NEXVERAS LLC. We aim to ensure that our customers are completely satisfied with their purchases. Please read our return and refund policy carefully before making a purchase.

1. Returns

We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be:

Unused and in the same condition that you received it
In its original packaging with all tags, manuals, and accessories included
Accompanied by the original receipt or proof of purchase

2. Non-Returnable Items

The following items cannot be returned:

Gift cards
Downloadable software products
Personal care items (e.g., opened cosmetics or hygiene products)
Clearance or final sale items

3. Refunds

Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed to your original payment method within 5–10 business days. Please note that shipping charges are non-refundable unless the return is due to our error.